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Reputation management of academia as a "Territory of progressive science". How to protect scientific community and society S. A. Samoilenko

By: Samoilenko, Sergei AMaterial type: ArticleArticleSubject(s): управление репутацией | кризис репутации | научное сообщество | региональные брендыGenre/Form: статьи в сборниках Online resources: Click here to access online In: Цифровой бренд-менеджмент территорий: глобальный и локальный аспекты : материалы IV Международной трансдисциплинарной научно-практической Web-конференции "Connect-Universum-2018", 29–30 ноября 2018 года С. 177-179Abstract: Academic communities are extremely fragile in the age of social media. The complex nature of highly mediated events often impedes university public relations departments from controlling for multiple risks. Many universities appear to have “a glass jaw” when faced with reputation crises. Multiple attacks on academic institutions significantly impact the regional brands of their local communities. Continuous exposure to misinformation and reputational attacks produce cognitive dissonance, uncertainty and psychological discomfort among city and county residents, and the local authorities. At George Mason University, the Climate Change Communication Center is a target for contrarians. Climate change deniers attempt to discredit scholars through character attacks and promote ideas of a global warming conspiracy. Corporate campaigns, known as science bending target science and scientific communities in their ideological or economic attacks on research. Climate deniers rely on a common set of techniques to dispute the science and climate change scientists including “fake” experts, fallacious arguments and and cherry-picking scientific data. The George Mason University Character Assassination and Reputation Politics (CARP) Research Lab was founded to examine these issues in its academic mission to facilitate scientific research, theory and practice concerning defamation across disciplinary boundaries. This paper discusses how the virtual research lab is helping the university to maintain its regional brand and reputation though research, education, and risk assessment.
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Academic communities are extremely fragile in the age of social media. The complex nature of
highly mediated events often impedes university public relations departments from controlling for multiple
risks. Many universities appear to have “a glass jaw” when faced with reputation crises. Multiple attacks
on academic institutions significantly impact the regional brands of their local communities. Continuous
exposure to misinformation and reputational attacks produce cognitive dissonance, uncertainty
and psychological discomfort among city and county residents, and the local authorities. At George Mason
University, the Climate Change Communication Center is a target for contrarians. Climate change
deniers attempt to discredit scholars through character attacks and promote ideas of a global warming
conspiracy. Corporate campaigns, known as science bending target science and scientific communities in
their ideological or economic attacks on research. Climate deniers rely on a common set of techniques to
dispute the science and climate change scientists including “fake” experts, fallacious arguments and and
cherry-picking scientific data. The George Mason University Character Assassination and Reputation
Politics (CARP) Research Lab was founded to examine these issues in its academic mission to facilitate
scientific research, theory and practice concerning defamation across disciplinary boundaries. This paper
discusses how the virtual research lab is helping the university to maintain its regional brand and reputation
though research, education, and risk assessment.

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