TY - BOOK AU - Schiefelbusch,Martin AU - Dienel,Hans-Liudger TI - Public transport and its users: the passenger's perspective in planning and customer care T2 - Transport and society SN - 9780754674474 AV - HE147.65 .S34 2009 U1 - 388.4094 22 PY - 2009/// CY - Farnham [a. o.] PB - Ashgate KW - Transportation KW - Environmental aspects KW - Europe KW - Case studies KW - Consumer satisfaction KW - миграция KW - мобильность населения KW - Европа KW - общественный транспорт N1 - Bibliogr.: p. [281]-299; Index: p. [301]-304 ER -