TY  - DATA
AU  - Dorne,Raphael
AU  - Lesaint,David
AU  - Owusu,Gilbert
AU  - Voudouris,Christos
ED  - SpringerLink (Online service)
TI  - Service Chain Management: Technology Innovation for the Service Business 
SN  - 9783540755043
PY  - 2008///
CY  - Berlin, Heidelberg
PB  - Springer-Verlag
KW  - Business planning
KW  - Economics
KW  - Industrial management
KW  - Information systems
KW  - Information Systems
KW  - Management information systems
KW  - Economics/Management Science
KW  - Business Information Systems
KW  - Computer Appl. in Administrative Data Processing
KW  - Information Systems Applications (incl.Internet)
KW  - Management
KW  - Management of Computing and Information Systems
KW  - Organization/Planning
UR  - http://dx.doi.org/10.1007/978-3-540-75504-3
ER  -