Mason L. Managing Traffic Performance in Converged Networks 20th International Teletraffic Congress, ITC20 2007, Ottawa, Canada, June 17-21, 2007. Proceedings / / edited by Lorne Mason, Tadeusz Drwiega, James Yan. // Springer e-books. URL: http://dx.doi.org/10.1007/978-3-540-72990-7